Supporting your workforce through the pandemic

posted on October 2, 2020

September 30, 2020

By The Globe and Mail

Businesses across Canada are heading into an uncertain fall as COVID-19 cases continue to rise in many jurisdictions. Employers are working to protect the health and safety of staff who have remained at work while at the same time, navigating remote work and the potential return to the office by staff.

The Globe and Mail, in partnership with Kronos, hosted a webcast on September 23 to explore the key issues, from the role of technology in workplace safety to employer and employee legal obligations.

Highlights from the discussion appear below.

Highlights from the discussion:

1). Employee productivity remains high

Through recent years, the traditional ‘command and control’ approach to management has given way to employee empowerment, resulting in high productivity among remote and on-site employees alike, said Gregg Gordon, vice-president of industries with Kronos, a workforce and human capital management company. The change has helped mitigate impacts on staff morale and engagement through the pandemic.

As COVID-19 health and safety threats continue Mr. Gordon said it’s important for employers to use technology to digitize manual processes such as tracking employee shifts, to gain visibility into who is at work at any given time. He also suggested loosening up requirements around seniority or skills to create a larger pool of employees who can flex across the organization.

To watch the full webcast and read the remaining highlights, click here.