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Customer Service Basics (Online)
posted on February 16, 2021

Learn customer service skills with this three-day online course offered by DIVERSEcity Skills Training Centre.

Customer Service Basics

  • Gain comprehensive knowledge of the duties and responsibilities of a customer service representative and/or cashier in the retail industry
  • Develop skills in engaging with customers and handling their inquiries effectively

Online courses are:

  • Taught by industry experts who teach the latest in-demand skills
  • Open to all jobseekers (Canadian citizens, immigrants and temporary residents)
  • Fee-based (subsidies may be available through WorkBC)
  • Taught via Zoom video conferencing. A free Zoom link will be emailed to registered students

Students require internet access and a computer/smartphone with microphone, camera and speaker.

Note: In-person cashier training will be at a later date for a fee.

Three-day course fee: $250

DIVERSEcity Skills Training Centre offers online skills training courses to help jobseekers
enter the workforce with job-ready skills, information and confidence!

For more information, call 604-547-2010 or email: skillstraining@dcrs.ca


February 24, 2021 @ 9:30 am
February 26, 2021 @ 12:30 pm