Learn customer service skills with this three-day online course offered by DIVERSEcity Skills Training Centre.

Customer Service Basics

• Gain comprehensive knowledge of the duties and responsibilities of a customer service representative and/or cashier in the retail industry
• Develop skills in engaging with customers and handling their inquiries effectively

Online courses are:

• Taught by industry experts who teach the latest in-demand skills
• Open to all jobseekers (Canadian citizens, immigrants and temporary residents)
• Fee-based (subsidies may be available through WorkBC)
• Taught via Zoom video conferencing. A free Zoom link will be emailed to registered students

Students require internet access and a computer/smartphone with microphone, camera and speaker.

Note: In-person cashier training will be at a later date for a fee.

Three-day course fee: $250

DIVERSEcity Skills Training Centre offers online skills training courses to help jobseekers
enter the workforce with job-ready skills, information and confidence!

For more information, call 604-547-2010 or email: skillstraining@dcrs.ca